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How-to reset all (password with the dots drawing)

MarcusGarcia
Star I
I lost my password (the one with the dots drawing) and when I tried to reset the entire Zenfone 3 Max (ZC553KL), after I do the whole hardware reset process, I do the configuration (language, wifi connection, licenses...) when I choose to starting from scratch, it asks again for the password with the dot drawing (which I missed). So how do I clean this up and start from scratch?
2 REPLIES 2

Karen_ASUS
Rising Star II
Hi MarcusGarcia
We will recommend that you could conduct a hardware reset. As for how to conduct a hardware reset, please refer to the following link,
[Phone] How to do hardware reset on your phone? | Official Support | ASUS GlobalThank you.

ASUS_Bot
Rising Star I
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