cancel
Showing results for 
Search instead for 
Did you mean: 

Ghost touches

Kuno
Star I
Please tell us some basic information before asking for help:
Model Name: asus zenfone 4 max WW_ZC554KL_15.2016.107.519_20190724
Firmware Version: 8.1.0
Rooted or not: not rooted
Frequency of Occurrence: very frequent
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Every time I try to turn on my phone I am not able to do anything because of the ghost touch. It is on the bottom, and it is also able to touch on the tabs button. I have tried to restart the phone, but that didn't work. Is there a way to solve this problem, for example through a software update?
2 REPLIES 2

Kuno
Star I
I have now updated my phone to android 9, but now my tabs button and go back button aren't working anymore.

Falcon_ASUS
Moderator
Moderator
Kuno

I have now updated my phone to android 9, but now my tabs button and go back button aren't working anymore.


View post
@Kuno
According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ . Sorry for any inconvenience it may be caused.