FM Radio work only after reload phone

[kpss1917]

ZF Model: ZC554KL
RAM: 3G
Firmware/APP Version: 1903.512
Frequency of Occurrence: 10
Rooted: No
APP Name: FM Radio
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201905/09/104218hbedtgqw2f2ylyzw.jpg

FM Radio work only after reload phone. After unconnect/connect headphones radio not work

[Y_ASUS]

Hi kpss1917, Do you mean you cannot use FM radio even with the earphones plugged in? Please try clearing data of FM Radio. Settings > Apps & notifications > App info > tap the three dots on the top right > Show system > FM Radio > Storage & memory > Clear data. If the problem still appears, please try in safe mode: https://www.asus.com/support/FAQ/1005163/ If the problem still appears, please tell me your FM Radio version. Is the problem appearing every time? When does this problem usually appear? Thank you 🙂