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Error - System freeze when changing from Sound to Vibrate mode

acidreflux360
Star I
ZF Model: ZE554KL
RAM: 1G
Firmware/APP Version: Oreo 8.1
Frequency of Occurrence: 50% of the time
Rooted: No
APP Name:

When I swipe down and tap the sound icon to change from sound on to vibrate mode: around 50% of the time nothing will happen, and I have to tap 2 or 3 times before it works. Another big mistake by the ASUS Zenfone Max Plus M1 development team, very disappointing. Does anyone agree they should all be sacked from their job for making us suffer so much? @Selena please tell me the contact details of your boss so that I can make a formal complaint, thank you. Please do not tell me to do a factory reset as I am not willing to delete everything because of your team's incompetence. A bunch of kids could do a better job than ASUS team.
3 REPLIES 3

yam9972
Star I
freezes, laggings, all happened after upgraded to Andriod 8.1, what can we do ?

ServiceH_ASUS
Star III
Hi acidreflux360 Good day Did you ecounter the problem when taping other icon ? Please help to confirm, thank you:)

acidreflux360
Star I
Selena_ASUS posted on 2019/5/9 12:43 Hi acidreflux360 Good day
Hi Selena, Please answer my query. What is your boss's contact details? You can just tell me their name and I can call ASUS and ask to speak to them. Thank you 🙂