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why my phone not getting update to pie?

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i have asus m1 max but i don't getting update to pie and still in oreo. please help me
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my phone is asus zenfone max pro ZB602KL  ASUS_X00TD please help me i'm still not getting update to pie stuck in oreo

8ifarrel
Rising Star I
Last edited by 8ifarrel on 2019/12/7 15:13 Hey, If you still don't get the update, you can do the update manually by: 1. Download the file first 2. If it's already downloaded, move the file to Internal Storage (DON'T put it in the folder and DON'T extract it) 3. Restart your smartphone 4. There will be a notification later *) Max Pro M1 Android Pie update file ( click here) file source https://www.asus.com/id/Phone/ZenFone-Max-Pro-ZB602KL/HelpDesk_BIOS/