Please tell us some basic information before asking for help: Model Name: Firmware Version: 063 Rooted or not: Frequency of Occurrence: APP Name & APP Version (If your issue relates to the app): camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ========================================
Hi, kindly follow the below steps 1. Check your phone for latest software version. 2. Clear cache & storage of Camera App after backing up & disable/re-enable camera App 3. Try the same under safe mode: Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode 4. If still you face the issue factory reset your phone after taking a full backup.