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Volume issue in Stable Android 9

abhilashdp
Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone Max Pro M1 (6 GB)
Firmware Version: Version WW-16.2017.2007.084
Rooted or not: Not rooted
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): NA
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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There are bugs in volume options...
The earpiece volume (call volume) is getting mixed with loudspeaker volume
screenshot-20200828-203145.png
in some applications...And even in minimum volume, it's so loud.
One example is while using jiocall. In loudspeaker mode, even at minimum volume, the voice is so loud.
And in certain occasions, call volume gets mixed with normal volume...also in whatsapp video call...And as said earlier, it's so loud...
screenshot-20200828-202659.png

Once, even with headphones plugged in, I could hear voice from phone speaker and headphone. It got resolved after restarting.
The volume on loudspeaker mode is extremely loud, even at minimum volume....Please note it and resolve it in future update..
1 REPLY 1

victor010
Zen Master III
Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India