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volte not getting.i try jio & airtel sim's .some times it get's.

g_s_sudheep09
Star I
Please tell us some basic information before asking for help:
Model Name:ASUS_X00TD
Firmware Version:WW_Phone-17.217.2008.432.20200903
Rooted or not:not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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3 REPLIES 3

g_s_sudheep09
Star I
hello every one,
i got a problem in getting volte in my asus zenfone max pro m1 phone.so i update manually to Android 10.
then also the same problem is facing. Please help.

thanks in advance....

victor010
Zen Master III
Hi there, kindly follow the below steps:
1 . Kindly use another sim in the device and see if it works.
2 . Use the sim in another device and see if the issue is with sim.
3 . If the issue persists with device using another sim, kindly factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/
4 . Last option would be to visit the service centre to have a
check. Locate here: https://www.asus.com/in/support/Service-Center/India

g_s_sudheep09
Star I
victor2020

Hi there, kindly follow the below steps:

1 . Kindly use another sim in the device and see if it works.

2 . Use the sim in another device and see if the issue is with sim.

3 . If the issue persists with device using another sim, kindly factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/

4 . Last option would be to visit the service centre to have a

check. Locate here: https://www.asus.com/in/support/Service-Center/India


View post
thank for the reply victor,
I already visit service center, they told me to replace the motherboard.my warranty period is also experied.so it's takes huge amount😴