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VERY LOW CALL VOLUME IN ASUS ZENFONE MAX PRO M2

aspdotnet44
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS_X01BDA
Firmware Version: PKQ1.WW_PHONE-16.2017.2005.092-20200518
Rooted or not: Not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Calling default App and Whatsapp calling as well


My phone is Asus Zenfone Max Pro M2. Currently running the android version 9. I'm at North India region.
The volume for calls and volume for bluetooth device are too low when connected to the phone. No updates have fixed this. I can not talk without speaker. Request you to kindly fix the same as company like ASUS should not deliver this experience.

5 REPLIES 5

victor010
Zen Master III
Hi there, thank you for highlighting the issue. We have made a note of the feedback and will share it with the relevant team.

aspdotnet44
Star I
Hi Team, is there any update as it's been 8 days since I complaint.

I have the same problem. Issue still persists even after replacing the earpiece. Please keep us posted.

Ds_SUNDAR
Star I
My phone is Asus Zenfone Max Pro M2. With pie version.
The call volume is very very low, Icurrently ican't talk without loud speaker. Request you to kindly fix thus this problem.