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Update Issue

Aontu
Star I
I am a Zenphone Max Pro M1 user.
Model: X00TD. Android version: 9.
Facing an system update problem for last 6-7 months. I was notified an update and gone for it to get. When I clicked the menu "System Update", it showed that an update of 61 MB is downloading. But unfortunately it has no result. Then on the notification bar a notification is showing " Unstable Network" though I have tried both mobile data and WiFi. It is so irritating. Please provide me a solution if any and let me know when I will get the next update.
Thank you.
screenshot-20200705-161921-7e2.png
screenshot-20200705-161826-7e2.png

15 REPLIES 15

Atul_Walde
Star I
Bro smartphone fek ke dusra le lo...
Vaise bhi asus update mai kya naya deta hai , aur aage kya dega 🔔

chaithanya_gcha
Rising Star I
Aontu

I am a Zenphone Max Pro M1 user.

Model: X00TD. Android version: 9.

Facing an system update problem for last 6-7 months. I was notified an update and gone for it to get. When I clicked the menu "System Update", it showed that an update of 61 MB is downloading. But unfortunately it has no result. Then on the notification bar a notification is showing " Unstable Network" though I have tried both mobile data and WiFi. It is so irritating. Please provide me a solution if any and let me know when I will get the next update.

Thank you.

screenshot-20200705-161921-7e2.png

screenshot-20200705-161826-7e2.png


Update Issue
Try clearing FOTA cache and data then check for updates once more.

Christine_ASUS
Community Legend II
Hi Aontu
Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:
1. Please try "the Factory Reset" 
Settings>System>Advanced>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.
2. If your auto-update function still could not work after the factory reset, please try download the zip file in PC and put it into device via cable, please note that you should put the file into the root directory of the internal storage, aka the outermost place of the internal storage. It is also a way to avoid any incompletely file downloading. Then you perform the manual update steps.
#ZB602KL Firmware Spot
https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/
#Manual Update Guide
https://www.asus.com/support/faq/1009748

ZT-bc615886
Star II
Hi guys....
Does anyone know , how to show(how to enable the internet speed meter) the speed of the internet in our Zenfone Max Pro M1 model....
Thanks in advance.

dass83831
Star I
usakiyem

Manually update kar lo beta 3 me its work better then android 9


View post
Kiya manually update krne se phone reset krna hoya ya data ka backup lena hoga ???