Trouble

[niel_lloren24]

Hi...good evening ....may i ask some.question..why cannot download a g cash app.to.my device.. somethings happen...cannot comptible to my device . And second question .if there an update for new zenfone max series. Like zenfone max pro m3. If posible please give me some info.. thank.you.

[Christine_ASUS]

Hi niel_lloren24
Thank you for your asking.
> Gcash app download issue
Kindly provide the information below so that we could better assist you.
1. Model Name: Settings>About phone>Model
Refer to the link below to check the model name by model no. in the link
https://www.asus.com/support/FAQ/1014441/
2. Your current firmware version
Settings >About Phone>Build Number
If you try to update to the latest version, does the issue still remain?
3. Does the phone have enough storage? "Settings>Storage"

If the situation remain the same, could you provide me the error message or the screenshot in Play Store while you're downloading the App?

>New Model
For further information related to any new product, please stay in tune with our social media channels or visit our Asus support website.
Thank you for your continued support and patronage