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Probleme with Google today and some app zenfone max pro zb602kl

jcdur002
Star I
Hello i have problème with m'y zenfone max pro 602 il. Impossible to go to chrome and some app.
what is the problème. What can i do
5 REPLIES 5

tyodefirmansyah
Star III
Yeah i cant open too

jcdur002
Star I
I hope they are doing something to fix it

satria
Star II
disabling and enabling the chrome app and dont update the chrome or it will make your g mail and chrome don't work

Christine_ASUS
Community Legend II
Hi all
Please refer to the link as the same issue
rickoaxeldinata

Please tell us some basic information before asking for help:

  1. Model Name: Asus Zenfone max pro m2
  2. Firmware Version:Newest Android 9
  3. Rooted or not:No
  4. Frequency of Occurrence:Always
  5. APP Name & APP Version (If your issue relates to the app):Chrome, Gmail

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I don't know why, but my chrome and Gmail always crash. Everytime I want to search or check my email, these two apps always crashed! I alr do force stop and clearing cache, but it all didn't work! Please help me if you know how to solve this problem. Now I use mozila Firefox because i cant use my chrome.

~UPDATED: FIXED~

To fix this issue, you just need to uninstall update the chrome app on setting, after that, you can update the latest version of chrome at Google play store! It's stable and this bug is fixed!

Thx to all of your replies guys!


Asus Zenfone max pro m2 chrome and Gmail crash