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PHONE NOT TURNING ON SHOWING ANDROID AND ASUS LOGO

rsk786007
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS ZENPHONE MAX PRO M1
Firmware Version:
Rooted or not: NOT
Frequency of Occurrence: ALWAYS
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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1 REPLY 1

Falcon_ASUS
Moderator
Moderator
rsk786007

Please tell us some basic information before asking for help:

  1. Model Name: ASUS ZENPHONE MAX PRO M1
  2. Firmware Version:
  3. Rooted or not: NOT
  4. Frequency of Occurrence: ALWAYS
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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PHONE NOT TURNING ON SHOWING ANDROID AND ASUS LOGO
@rsk786007
According to what you described, I would like to suggest you to bring back your mobile to our service center.
The following is the contact information: 
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.