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Not getting system update

I am trying to do system update, but not getting any updates.
How to do system update.
Please help.
Regards
2 REPLIES 2

NOMEL
Star I
Help about my system update

Christine_ASUS
Community Legend II
Hi sulotapanigrahi19 & NOMEL
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Model Name: Settings>System>About phone
Refer to the link below to check the model name by model no. in the link
https://www.asus.com/support/FAQ/1014441/
2. Your current firmware version
Settings>System>About Phone>Build Number
3. Please check the thread below for system update guide. If you still have any question, please provide me your current firmware version and your preferred firmware version.
Christine_ASUS

Hi Community,

Have you ever been unsure wheather your device has installed the latest system? After you go to "system update" and tap "check update", the device should show "The system is up to date". Before sleeping, you close your eyes and still ask yourself: Has my device really gotten the latest firmware?

Due to various reasons such as unlocking, rooting, or flashing custom rom, sometimes your device will not receive FOTA properly. Please note that all available firmware versions are listed on ASUS website, you may follow the below steps if you want to double check.

*CAUTION: Please read the firmware description under the download spot carefully before you perform any update/downgrade steps. Any mistake may cause device crash or system death permanently.

1. Visit ASUS official website

https://www.asus.com/Mobile/Phones/All-series/

2. Tap "Magnifier icon"> Key in "Model name"> "Driver & Tools"> "BIOS &FIRMWARE"

https://www.asus.com/support/FAQ/1014441/

image.png

Voilà, you will see all firmware versions of your model on the page.

Additional Info:

# [Zenfone] How to update firmware on my phone?

1. Auto Update (Easier Way)

Settings>System>System update

*Tap the 3 dots on the top row of "System update">Auto-update settings, for related settings

2. Manual Update (Normally be used in cross-Android firmware update or rooted/unlocked device)

Download the firmware file into the root directory, aka the outermost place, of the internal storage>Reboot>Tap the "system update" notification

*To perform cross-Android firmware update, please backup the device data first.

https://www.youtube.com/watch?v=G_FcRL4sdVw

https://www.asus.com/support/FAQ/1009748/

# How to check my current firmware version?

Settings>System>About Phone>Software information>Build Number


[Newbie Guide] How to update my system (firmware) ? Do I have the latest one?