cancel
Showing results for 
Search instead for 
Did you mean: 

My charger have damage . How I can get exchange because this phone is in waranty period. Phone is ma

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

3 REPLIES 3

sushantnehul
Star I
shyambihari11061997

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


My charger have damage . How I can get exchange because this phone is in waranty period. Phone is ma
Asus provide faulty charger..
My charger got dead twice since purchase

BlueHunt
Zen Master I
shyambihari11061997

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


My charger have damage . How I can get exchange because this phone is in waranty period. Phone is ma
You would get replacement if you purchased the phone within 6 months. Because phone comes with 1 year warranty but accessories are entitled to get 6 months of warranty only. Once lockdown is over, visit service center for replacement if you purchased the phone within 6 months from today.

victor010
Zen Master III
Hi, we suggest you to please visit the nearest ASUS service center for better assistance once they are open post lockdown. Locate here : https://www.asus.com/in/support/Service-Center/India