cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile Data Connection switches to 3G while making call.

Sush
Star I
I have used 3 models of Asus viz, Max Pro M1, Max M2 & Max.
All phones have same behavior like - if we use Mobile Data on hotspot,
if we make a call or receive a phone call while hotspot is on, mobile networks switch from 4G to 3G.
It degrades the internet speed for clients or almost of no use when call is going on.
If Asus can keep this option for use to set if user want to switch to 3G during call or willing to stick to 4G,
it will solve thee internet access problem during call is going on.
Other make phones do manage this and it is quite helpful feature.

Thanks
2 REPLIES 2

abhaykrishnan02
Zen Master I
Sush

I have used 3 models of Asus viz, Max Pro M1, Max M2 & Max.

All phones have same behavior like - if we use Mobile Data on hotspot,

if we make a call or receive a phone call while hotspot is on, mobile networks switch from 4G to 3G.

It degrades the internet speed for clients or almost of no use when call is going on.

If Asus can keep this option for use to set if user want to switch to 3G during call or willing to stick to 4G,

it will solve thee internet access problem during call is going on.

Other make phones do manage this and it is quite helpful feature.

Thanks


Mobile Data Connection switches to 3G while making call.
make sure volte is on

Y_ASUS
Zen Master I
Hi Sush,
If you wish to use internet (4G) and call at the same time, your carrier must support VoLTE, and your carrier's VoLTE must be supported with ZB601KL(ZB602KL). Please note that VoLTE compatibility will vary by country and carrier on ZB601KL(ZB602KL). If you don't have VoLTE, the internet will switch to 3G when you call.