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Downloaded apps won't appear here (provided photo)

Eduard_Romeo
Star I
screenshot-20210302-212910.png
and when I try to delete one of the apps it will say it's deleted but the icon is still there
1 REPLY 1

Christine_ASUS
Community Legend II
Hi Eduard Romeo
Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:
1. Check internal storage space:Settings > Storage
2. Restart your device
3. Settings>Apps & notifications>See all apps>3 dots on the top row>Reset app preferences
4. Settings>Apps & notifications>See all apps>Google Play Store>Clear data/Clear cache
For more troubleshooting tips, kindly check the link
[ZenFone/ ZenPad] Troubleshooting - Can't download or install apps | Official Support | ASUS Global
If the issue remains the same after performed the troubleshooting, please provide me the information below so that we can better assist you.
1. Model Name: Settings>System>About phone
Refer to the link below to check the model name by model no. in the link
https://www.asus.com/support/FAQ/1014441/
2. Does the issue appear right after any system/apps' download or update?
3. Which troubleshooting have you tried?