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Device is not certified in Play Store after 424 update

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My device is not certified after android 10 update. Why does that happen
2 REPLIES 2

victor010
Zen Master III
Hi, we'd request you follow the below steps:
1. Try uninstalling and reinstalling the app.
2. Clear system cache.
3. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
4. If still you face the issue factory reset your phone after taking a full backup.

manojreddy_buda
Rising Star I
eadaraabhi1998

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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My device is not certified after android 10 update. Why does that happen


Device is not certified in Play Store after 424 update
As it is a Developer image, builds will not be verified. Once stable update is pushed, Device will be certified.