cancel
Showing results for 
Search instead for 
Did you mean: 

Can't delete any app from the phone after latest software update.

Please tell us some basic information before asking for help:
Model Name: ASUS_X00TD
Firmware Version: ANDROID 9
Rooted or not: NOT ROOTED
Frequency of Occurrence: ALWAYS
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

2 REPLIES 2

victor010
Zen Master III
Hi, kindly help us with the following information to find a solution to your query.
1. Firmware version your device is on.
2. Elaborate more on your concern.

2. To delete any app from the phone I have to press and hold the app icon for a second or two and a cross icon appears in top right corner of every app pressing which we can delete it.
Before the last firmware update I was able to delete apps in above way which was normal
But after the update I am not able to delete any app in any way.