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BOOTLOOP Help please

Star I
Model Name: ZS570KL
Firmware Version: NO IDEA
Rooted or not: NO
Frequency of Occurrence: NA
APP Name & APP Version (If your issue relates to the app): NA
Phone has not been in use for quite some time now. I am planning of giving it to my nephew who just arrived. But the phone won't get past the "POWERED BY ANDROID" logo and then the ASUS logo. Just keeps cycling.
Searched online for possible fixes, but to no avail. Troubleshooting steps that I have tried so far:
* Volume Down + Power button - just goes back to the bootloop
* Volume Up + Power button - goes into Fastboot Mode, and battery charge info
* Attempted to try fixing it with ADB and Fastboot options from suggested XDA posts, failed. It requires the bootloader to be unlocked.
* No recovery option for me.
Bootloader unlock commands suggested online don't work.
Any help or suggestions would be highly appreciated.
This is still a very good looking phone, and am just not ready to put this into waste.
Thanks a lot in advance.


Rising Star II
Hi @macky_makoy
For your issue, you could go to the repair center for further inspection. Thank you.