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Battery draining overnight issue

vishnusdz013
Star III
Please tell us some basic information before asking for help:
Model Name: Max pro M1
Firmware Version: Android 8.1.0, Feb 2019 security patch
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I just brought a new zenfone max pro m1. For a week battery was going fine. But today it had drained 10 percent overnight while the phone was idle. I did not installed any apps recently. The device is running android 8.1.0 feb 2019 security patch that came preinstalled. I haven't updated it yet. Please help me. And which firmware till now is the most stable one without any bugs & battery draining. Please reply 🙏
41 REPLIES 41

fenil
Star III
kya chutiye log he yaar ek security patch bhi ek sath nahi de sakte...kya bc...worst amd the most impotent company i have ever seen...this max pro m2 will be the last product with asus brand name on it...very disappointed. Sharam karo yaar kitni galiya khaoge...yaar dark mode aur gesture navigation dene me 1 saal laga diya aur he hi kya android 10 me jo inse solve ho nahi ho raha...kya anpad gawar team he yaar

abhaykrishnan02

https://zentalk.asus.com/en/discussion/comment/97949#Comment_97949

please tell me

what is the charging spped of ur phone

means how much time does ur phone takes to chrge from 0 to 100%

if it is less than 2 hrs then i think u have to change battery


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To charge battery from 0 To 100 it takes 3.5 hr.

RadeonPS
Rising Star II
yaminimahajan21

https://zentalk.asus.com/en/discussion/comment/97956#Comment_97956

To charge battery from 0 To 100 it takes 3.5 hr.


View post
For me 2.5hrs .Change usb wire. Try xiaomi 5V2A adapter if available at home.

abhaykrishnan02

https://zentalk.asus.com/en/discussion/comment/97949#Comment_97949

wait for 2 days u will receive july security patch update

if it is not fixed after update

do these things in night backup apk of these apps and uninstall or disable all the google apps like google,google play service ,g map,play store , chrome ,,, facebook , messenger and enter safe mode ,,

even after doing these things ur battery backup is not good then there may be hardware problem


View post
Even after July patch update persist same issue.
Should I proceed to factory reset now ??

RadeonPS
Rising Star II
yaminimahajan21

https://zentalk.asus.com/en/discussion/comment/97954#Comment_97954

Even after July patch update persist same issue.

Should I proceed to factory reset now ??


View post
Yes.
Switch off.
Hold power and vol down button till you see a menu on black background.
1. Select wipe data and ok
2. Select wipe cache and ok.
3. Select reboot.