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Audio problem.

Please tell us some basic information before asking for help:
Model Name: max pro m1
Firmware Version: android 10 .432
Rooted or not: not
Frequency of Occurrence: ALWAYS
APP Name & APP Version (If your issue relates to the app): VLC 3.2.12 and all other media apps, e.g. google play music, jet audio...
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
This is what's happened when I play a song in my phone (in both internal memory and sd card).
(Audio included).

I try other apps, google play music, jet audio... I've still got this issue (hard reset didn't solve too).
Online music as youtube or other web-based run well.

The problem only in my phone.

Thank your view.
4 REPLIES 4

Christine_ASUS
Community Legend II
Hi hai.lethanh.art
Thank you for your asking. Do you face the sound issue in other music clips? Because the music file you provided sounds lagging and weird on my PC.

AJ1
Rising Star II
hai.lethanh.art

Please tell us some basic information before asking for help:

  1. Model Name: max pro m1
  2. Firmware Version: android 10 .432
  3. Rooted or not: not
  4. Frequency of Occurrence: ALWAYS
  5. APP Name & APP Version (If your issue relates to the app): VLC 3.2.12 and all other media apps, e.g. google play music, jet audio...

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

This is what's happened when I play a song in my phone (in both internal memory and sd card).

(Audio included).

https://us.v-cdn.net/6031231/uploads/QGYQ7QZZVU5J/recording-1-28online-audio-converter-com-29.mp3

I try other apps, google play music, jet audio... I've still got this issue (hard reset didn't solve too).

Online music as youtube or other web-based run well.

The problem only in my phone.

Thank your view.


Audio problem.
I can play on my mobile & on computer.. & can hear clearly

mihirkumarghosh
Star III
 The volume output level(loudness) is exactly 50% of the previous 429 version.only some short of bass has returned in cost of loudness and clarity.

ASUS_Bot
Rising Star I
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