cancel
Showing results for 
Search instead for 
Did you mean: 

Asus Zenfone Max Pro M2 stuck on asus logo suddenly

patssushil
Rising Star I
Please tell us some basic information before asking for help:
Model Name:ZB630KL
Firmware Version:Latest .73
Rooted or not:Not Rooted
Frequency of Occurrence:From sunday onwards
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
well i was using my asus zenfone max pro m2 as always,then suddenly it swiched off and when i tried to turn it on from then its not moving from the asus logo screen
for troubleshooting i tried to wipe catche partition but the recovery mode is not working , whenever i try power button along with volume down button, still phone shutting down and again its stuck on the asus logo screen
kindly fix this issue asap cause its so annoying and i am not able to use my phone completely beacause of it
349 REPLIES 349

ak4658
Star II
chouhan

https://zentalk.asus.com/en/discussion/comment/87968#Comment_87968

My phone was out of warranty and Asus logo stuck due to OS error, reported in service center job sheet after that my phone recalled by Asus for arranging swap handset against defective handset.


View post
So why suddenly the company is raising the issue of warranty although the whole fault is theirs?

chouhan
Rising Star I
ak4658

https://zentalk.asus.com/en/discussion/comment/87971#Comment_87971

So why suddenly the company is raising the issue of warranty although the whole fault is theirs?


View post
That is very bad.

ssaha255
Star III
ak4658

@chouhan @ssaha255 are your phones under warranty?


View post
No, my phone was not under warranty

ssaha255
Star III
chouhan

https://zentalk.asus.com/en/discussion/comment/87871#Comment_87871

Your device under warranty or out of warranty? Please let users know. Thank you!!


View post
No my phone also not under warranty. Well this hang on ASUS logo is due to ASUS firmware glitch...so you don't have to be under warranty or not...just let them know what and how this happened..they will contact you

galaxyhub671
Star I
stuck logo after update. zenfone max pro m2Never gonna buy any Asus product.