keyurchudasama2010You are right this is purely company mistake they issued an update with huge bug which crashed several devices in March-April"2020.
I tagged Amit Bhawani and Gaurav Choudhry for the same reason and also shared link of this forum but no response. Even when first day when I faced this issue, I tagged Dinesh Sharma, Asus head and Asus support handle on twitter. After that I got Asus India support's reply.
What is the point when they are shamelessly asking about to motherboard replacement. I even asked his representative that how can same handset's hardware got damaged across the India just after 1 year of product launch.