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Asus zenfone max Pro m1 .063 update Extreme battery draining problem.

rohitashva_dong
Star III
Hello Asus,

I have been facing extreme battery draining problem since I updated to the latest version .063. This update has ruined my mobile experience. I m getting 1 hour of screen on time and that is perhatic. Mobile is also heating a lot. Average temperature of my mobile remains around 43°C. It feels apps are battling to each other inside the mobile all the time. Even if I don't use my fully charged mobile for 7hours (during sleep), my battery goes to zero.

Charging time has also pethatically increased. It takes forever to charge if I keep my internet on during charging. Buttttt when I turn off the internet connection, mobile gets fully charged in approx 90 minutes only. And if I use my mobile during charging (while keeping data on) , charging percentage decreases instead of increasing.

Everything is fine except this issue. I love this phone, it used to be really great in terms of battery performance. Please fix this problem in next update or I'll have to sell my mobile.

Note: last 2 updates (.061 and .063) ruined the experience. And battery was working superfine in previous versions prior to .061.
67 REPLIES 67

victor010
Zen Master III
Please follow below steps may improve battery backup: 
1. Enable “Power saver” (Settings > Power management)
2. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)
3. Adjust sleep time and brightness (Settings > Display)
4. Boost memory when you see memory consumption is high with no app running,
5. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager. 

Recalibrate battery
To recalibrate battery, charge your phone to 100% without interruption.
then discharge it normally till 0%(phone gets switched off).
charge it to 100% in switched off condition and keep it in that state for a little more time.
now switch on your phone in charged condition and unplug when ASUS logo appears.
keep the phone unused for 5 mins.
you will get far better battery life as the battery stats.bin file will be updated.

Simba
Star II
Same problem with me also exactly same the last two updates ruined my phone even my screen glue is melted and a gap there between screen and phone body because of extreme heating and useless battery, the solution provide by asus in the above comment did not work tried everything but still nothing. Very bad experience because of these updates my phone is ruined 😣.

achuth24j00
Star III
Same here bcs of last update my phone's battery is draining even in switch off condition and now im only getting 5 hour's of screen on time with Normal use. Earlier i was getting 7 to 8 hours for heavy use including pubg for 3 hours a day. Now not playing any games only using whatsapp, insta and screen on time is 5 hour's maximum. Battery draining in idle mode and in switch off condition also. What is the reason ? I calibrated battery as u mentioned above and even it is draining. For this battery draining i don't like this phone and the front camera is poor. Blurry images in Front cam. Please Provide a solution for this. Give us a new update By solving all these issues. I thought only i have this issue but my friends phone have the same issue. So please Provide a SOLUTION for this. By giving us new update please check your update is proper or not check any other bugs present or not.

arjunec1
Star I
When will Asus have good battery life? Why are you loosing your status because of battery and camera performance?
I trusted Asus brand and purchased Asus phone and was hoping good performance but from last month I am forced to keep my phone plugged in with charger. Battery drains in seconds. I dont think I can get more than half hour of screen on-time because of this issue. You dont feel to respond back to your users. There is extreme battery draining and extreme heating caused my display to detach from phone body. I hope it wont blast some day due to constant charging. If it does I will have it recorded and published on all my social account and will ensure that it goes viral and hurt Asus brand really bad. I will even go to court for faulty software upgrade without any warning of battery issues. I will make you pay Asus, I am recording each and every thing, just waiting for your response what you have to say about it.