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ASUS max pro M2 phone not booting up after official Android update.

Ravisankar
Star I
Please tell us some basic information before asking for help:
Model Name: Asus max pro M@
Firmware Version: Version WW-16.2017.2010.101
Rooted or not: Not rooted
Frequency of Occurrence: After update phone was working for 2 day. suddenly my phone switched off during a call. when it try to switch on, it shows asus logo and and again getting off.
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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3 REPLIES 3

Ravisankar
Star I
Serial Number :JCAAGF031207V32
Purchase Date :2019/01/16
Model: ZenFone Max Pro (M2)
WHY Asus is releasing android update before testing it. Please provide me a solution to this problem and this is definitely a mistake on Asus side.

fussion_ASUS
Rising Star II
Hi, please check your inbox for the private message I've sent you since the further information that we need involves your personal information. Thank you.

ASUS_Bot
Rising Star I
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