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ASUS max pro M2 phone not booting up after official Android update.

Star I
Please tell us some basic information before asking for help:
Model Name: Asus max pro M@
Firmware Version: Version WW-16.2017.2010.101
Rooted or not: Not rooted
Frequency of Occurrence: After update phone was working for 2 day. suddenly my phone switched off during a call. when it try to switch on, it shows asus logo and and again getting off.
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Star I
Serial Number :JCAAGF031207V32
Purchase Date :2019/01/16
Model: ZenFone Max Pro (M2)
WHY Asus is releasing android update before testing it. Please provide me a solution to this problem and this is definitely a mistake on Asus side.

Rising Star II
Hi, please check your inbox for the private message I've sent you since the further information that we need involves your personal information. Thank you.

Rising Star I
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