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Asus apps and 3rd party apps are not compatible in Android 10 beta

Yachendra
Rising Star II

Model Name: Asus Zenfone max pro m1
Firmware Version: QKQ1.WW_Phone-17.2017.2012.438-20201203
Rooted or not: Not
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app): Asus File manager-Version 2.4.0.73S74_190427, Asus Messaging-Version 22.0.0.32_160818.
========================================
@Christine_ASUS

Hi,
Asus apps are getting closed from the 1st beta version of Android 10 till now. Is there any possibility got get compatibility in future for accessing Asus APKs.
App gets closed and get error as screenshots.
Check this and get sorted out. Also some 3rd party apps are not compatible with Android 10. Need to fix this in next update.

screenshot-20201224-022920.png
screenshot-20201224-022842.png

3 REPLIES 3

mannan
Star I
here all the apps are opening and working well..
upgraded from .87 to .438.

abhaykrishnan02
Zen Master I
Yachendra
  1. Model Name: Asus Zenfone max pro m1
  2. Firmware Version: QKQ1.WW_Phone-17.2017.2012.438-20201203
  3. Rooted or not: Not
  4. Frequency of Occurrence: Everytime
  5. APP Name & APP Version (If your issue relates to the app): Asus File manager-Version 2.4.0.73S74_190427, Asus Messaging-Version 22.0.0.32_160818.

========================================

@Christine_ASUS

Hi,

Asus apps are getting closed from the 1st beta version of Android 10 till now. Is there any possibility got get compatibility in future for accessing Asus APKs.

App gets closed and get error as screenshots.

Check this and get sorted out. Also some 3rd party apps are not compatible with Android 10. Need to fix this in next update.

screenshot-20201224-022920.png

screenshot-20201224-022842.png


Asus apps and 3rd party apps are not compatible in Android 10 beta
Try this version of asus file manager its working well in my MPM2
screenshot-20201224-082308-7e2.png

Yachendra
Rising Star II
abhaykrishnan02

https://zentalk.asus.com/en/discussion/42260/asus-apps-and-3rd-party-apps-are-not-compatible-in-andr...

Try this version of asus file manager its working well in my MPM2

screenshot-20201224-082308-7e2.png


View post
Thanks, it worked.