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A10 update sound problem

shambhumr34
Star I

‎07-29-2020 08:32 AM

After updating to android 10 my phons loudspeaker sounds increased and also when i use headset..the problem is there is no clarity only loudnessis there when i connected to blutooth device the same problem is occurring. Somebody Please help.
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1 REPLY 1

Y_ASUS
Zen Master I

‎07-29-2020 07:19 PM

Hi shambhumr34,
Could you tell us whether your phone is ZB601KL or ZB630KL?
Please also tell us your firmware version: Settings > About phone > Build number.
Do you mean the sound quality is not as expected when using speakers, earphones, and bluetooth?
Could you tell us whether your sound is media/alarm/notification/call? 🙂

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