Thanks for bringing this to our attention. To assist you with this issue, the R&D team will require log details.
Please follow the below steps to enable the built-in log tool (Bug reporter).
1. Open “Calculator APP”
2. Enter “.19595+=”
3. Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)
You can share the log file with me via PM.
NetboxAccording to moderators, this is an issue with Google Play Services. Use the forced stop method temporarily until the problem is improved.
Further to my previous message.
Yes forcing Google play services to stop did work, but only for about 5 minutes, then the error was back again straight after. So it wasn't a solution. But thanks for the help.
Just created a log
Just need to know how to DM someone on this platform
kikolyAhhhh brilliant. Thanks for the info
According to moderators, this is an issue with Google Play Services. Use the forced stop method temporarily until the problem is improved.