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Zenfone 9 bug: proximity sensor ignored while headphone is connected

someb
Star I
While a headphone is connected, the proximity sensor is completely ignored during calls. This means that the screen will not turn itself off nor ignore accidental touches.
This happens whether a headphone is connected via 3.5mm jack, a USB-C -> 3.5mm adapter, or Bluetooth. This also happens across different pairs of headphones.
Can anyone confirm whether this is happening on their device?
ASUS, please fix this. This is a major problem.
6 REPLIES 6

Mansi_ASUS
Moderator
Moderator
Hey @someb,
Can you please share your FW version?

someb
Star I
Mansi_ASUS

Hey @someb,

Can you please share your FW version?


View post
My firmware version is 32.2050.2050.29

someb
Star I
I am still seeing this issue on firmware version WW_32.2050.2050.34

boilermaker
Star II
Somewhat related, I've found the proximity sensor to be extremely buggy without headphones (holding phone to head). Constantly knock the mute button and if I try to use the phone during a call (while on speaker), the screen turns off (proximity sensor activation).