This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Ringtone jerking - bluetooth issue

efko
Star III
Please tell us some basic information before asking for help:
Firmware Version: WW_32.2030.2030.26
Rooted or not: not rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Bluetooth
Model Name:Zenfone 9MIn addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hello,

after a long investigation, I found out that the problem with ringing is caused by the connected watch (huawei watch gt3pro). I assume that this is also the source of the problem with the disconnection and poor quality of bluetooth (call) sound in my car (Audi Q8).

Does anyone have a similar problem with a connected watch?

I have successfully sent the bluetooth log to asus developers. I hope that a fix will come as soon as possible.

video (sound needed):
youtube.com/shorts/w3wyubYnWSw
drive.google.com/file/d/1u2W_oK9vadn20cLZx9JHnn5sO4PWpcAb/view
2 REPLIES 2

Mansi_ASUS
Moderator
Moderator
Hey @efko, thanks for bringing this to our notice, we've forwarded the issue to the R&D team.

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.