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Phone unlocks in the pocket when touching fingerprint scanner

iamthegr1n
Star III
Please tell us some basic information before asking for help:
Model Name: ZenFone 9
Firmware Version: latest
Rooted or not: not
Frequency of Occurrence: very often
APP Name & APP Version (If your issue relates to the app): Phone
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Steps to reproduce:
Having fingerprint set up and having Pocket Mode set to on - the phone unlocks when putting it to the pocket and accidentally touching the fingerprint sensor. Then the phone acts like there is no Pocket Mode and starts apps, makes calls.

Best solution:
The Pocket Mode should turn off the finger print reader as well as the screen when the phone is in the pocket to avoid accidental unlocks.

2 REPLIES 2

Mansi_ASUS
Moderator
Moderator
Hey @iamthegr1n!
The next upcoming update will rectify this issue.

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.