Media sound becomes too low when notification arrives and does not automatically increase back up

[Annacwn]

Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: newest
Rooted or not: not
Frequency of Occurrence: whenever there is a new notification alert sound
APP Name & APP Version (If your issue relates to the app): media playing apps
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I updated the phone to the newest version a couple hours ago and this has been happening since. Other than the update, I haven't changed anything else.
Whenever a notification alert sound comes, the media sound decreases to an extremely low, barely there volume then stays that way until I manually up the volume keys.
Please help! Thanks!

[Mattias_ASUS]

Hello!
Thanks for the info, will let the R&D Team check this one.
Just a quick question, does this happen to any media you are watching/hearing? As in music, YouTube and such?

[Annacwn]

Hi, thanks, but it stopped doing that and is functioning properly now. I think it lasted around two days then slowly became normal.

[Mattias_ASUS]

Annacwn

Hi, thanks, but it stopped doing that and is functioning properly now. I think it lasted around two days then slowly became normal.

View post

Oh! That's great!
Sometimes issues arise after a firmware update and most of those issues get resolved by just restarting the phone, please let me know if this manages to make its way back somehow.

[ASUS_Bot]

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