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Fingerprint sensor does not respond and fingerprint settings disappeared from the settings menu

alishertul
Star I

Fingerprint sensor does not respond and fingerprint settings disappeared from the settings menu

1 ACCEPTED SOLUTION

Accepted Solutions

Mansi_ASUS
Moderator
Moderator

Hey @alishertul,
When did you first experience this issue?

View solution in original post

4 REPLIES 4

Mansi_ASUS
Moderator
Moderator

Hey @alishertul,
When did you first experience this issue?

November 21, 2023

I accidentally pressed accept as a solution 

Mansi_ASUS
Moderator
Moderator

Hey @alishertul,

I'd recommend you contact your closest ASUS service center and get your device examined.