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Can you fixing problem for camera?

hamid_Safarizad
Star II

Model Name: Zenfone 9
Firmware Version: 32.2030.2030.26
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): MotionCam
========================================
Hi, I tested MotionCam and there was an issue with raw video capture when using Camera 3 (ID 3 from cam the API) and the output was broken what seems to be a raw stream issue.
Can you fix that?
10 REPLIES 10

hamid_Safarizad
Star II
img-20220916-081037.jpg
I can't use 24mm lens on motioncam pro app
On Zenfone 9

hamid_Safarizad
Star II
Also I was try to update phone to beta version but don't work in Netherlands
screenshot-20220916-082415.jpg

Danishblunt
Hall of Fame I
hamid Safarizadeh

img-20220916-081037.jpg

I can't use 24mm lens on motioncam pro app

On Zenfone 9


View post
Since it seems the camera works fine on the native ASUS app I would suggest taking it to the motioncam devs instead. Pretty sure its on their end rather than ASUS end. I believe ID3 is the 50mp mode of the main lens, so it would be possible that the data is to large for motioncam to handle in its current form.

mickey10021
Rising Star II
Danishblunt

https://zentalk.asus.com/en/discussion/comment/228233#Comment_228233

Since it seems the camera works fine on the native ASUS app I would suggest taking it to the motioncam devs instead. Pretty sure its on their end rather than ASUS end. I believe ID3 is the 50mp mode of the main lens, so it would be possible that the data is to large for motioncam to handle in its current form.


View post
Zenfone 6, 7 and 8 all working fine with full res mode without issue.
The Asus app only use a single frame for capture while MotionCam use multiple frames. The issue was the continuous raw stream not working properly