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A dot under the screen? What is that?

jefniro
Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: WW_32.2040.2040.23
Rooted or not: not rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): -
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello folks!
I'm new here, very happy with my new Zenfone 9! A very beautiful smartphone. Recently I noticed a little dot under the screen, never seen before as i remember. It's clearly visible when the screen is off. Please check the image. Has Anyone noticed this? It's sensor or it's damaged? Thank you!

5 REPLIES 5

LukeBiel
Rising Star I
Hi, it definitely shouldn't be there.

Mansi_ASUS
Moderator
Moderator
Hey @jefniro, this seems strange. Have you put a screen protector on your phone?

jefniro
Star I
Mansi_ASUS

Hey @jefniro, this seems strange. Have you put a screen protector on your phone?


View post
Hy Mansi_ASUS, no, I haven't put a screen protector.

Mansi_ASUS
Moderator
Moderator
Hey @jefniro, I'll suggest you contact the reseller and see if it can be exchanged.