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ZenFone8 stuck on waiting for flashing full ramdump

mail_jackr
Star I
As requested by the mod - opening new discussion for the issue.
The Flashing Full Ramdump happened to me too - the phone was being charged over the night and the error was waiting when I woke up.
I hope that at least your service will fix it quickly.
759 REPLIES 759

marzvin
Rising Star II
My take on this, a lot more phones have suffered this issue, than what know on here, as not everyone will come online to chase this up. Asus on the other hand, know for certain how many phones are affected, however, they will not tell us that information. My speculation, at the rate of 1 or 2 devices a day, becoming affected by this issue, it could be well over 100 handsets. If I'm wrong, can Asus please give us the correct number!

atoia68
Rising Star I
daniel91m

https://zentalk.asus.com/en/discussion/comment/190968#Comment_190968

Am I twisting the words by asking a question? We are departing from the thread, so let's end this discussion


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Right Daniele !!!! In this discussion we have to discuss only the problems that Asus customers who bought Zenfone 8 have had !!! The technicians who stay away !!!

jaceramirez04
Star II
Hello,
It has been a month since I returned my phone with this same issue.
I have already asked for a refund and I haven't been responded to that inquiry yet. It's so frustrating, that I even posted an update/rant here.
I have contacted Asus Official Facebook Page and I received an update 2 weeks ago that they were waiting for parts, and that's the last update I had. (Yes, they can check the status of the repair for you, just give them your serial number and return #)
I'm planning to file a dispute with my bank for this charge.
I was honestly okay waiting for the time it will take repairing the phone, but a month is already too much.
Good luck to all of us who got fucked up by this expensive non-working phone.

Duen
Star II
My wife just called me from her laptop and showed me the issue with the phone. It's 2 months old. I work at the store it was bought in, will post again with whatever info I can get from the workshop. Might take 2-3 weeks.
Signed up here just to post for visibility/stats on the issue.

Edit: Just went through our service tool, there are 14 cases in the Nordic countries from the same store chain. First happened in August.

HeLLKiTe
Rising Star I
Instead of arguing with each other let's just ignore those who find a few consumers here as whiners, they can get their answers elsewhere. They clearly have enough money to spare and are quite ok to have a phone that only last a few months.
Not surprise there are more and more victims everyday, regardless of percentages we can't really know how many units were sold globally but quality is the question here. I've used other phone brands and never seen quite a number having the same issue, seems fairly consistent.
Sure phones break for a lot of reasons but not all with the same reason? That raises a lot of questions.
I agree with a few to just seek legal advice against Asus, clearly our voices are falling on deaf ears with this company.