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Zenfone 8 wifi keeps disconnecting

haamster
Star I

Title says it all. My wifi keeps disconnecting and doesn't even reconnect. It's not the network as my old S7 does just fine and the zenfone 8 of my brother is fine too. Is there anything I can try before returning it?

3 REPLIES 3

Falcon_ASUS
Moderator
Moderator

@haamster 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657 
If the issue persists, I have PM you for confirming Wi-Fi issue details.
Sorry for any inconvenience it may be caused.

haamster
Star I

I think I know what's going on. The phone switches between routers aggressively and flip-flops between them when I'm in my room because both have equal signal strength. I doubt there's a way to change this behavior but if there is I'd be glad to know. There is nothing about it in my router settings.

ZenBot
Community Manager
Community Manager
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