Hi, I cannot seem to view MMS images in the Messages app on my new Zenfone 8. I checked my APN settings and they all seem correct. I know I have received the MMS as there is a a "Download" button for the message but when I press it nothing happens. Is this a known issue withthe Zenfone 8 and is there a fix or workaround as it is very annoying. Thanks.
Hey Guys, I have exactly the same issue with my ASUS Zenfone 8 with latest OS. Troubleshooting Steps Performed so far: # Reset Android Stock SMS App Permissions & Allowed full permissions & Reinstalled APP - (No Luck) # Reset Network Settings - (No Luck) # Reset APN Settings to factory - (No Luck) # Added Manual Settings as per Coles Mobile - (No Luck) # Tested Other Coles Mobile SIMS - (No Luck) # Tested Telstra Postpaid SIMS (Works) # Tested my SIM (Coles Mobile on iPhone 11) (Works) # Tested other SMS Apps & FB Messenger - (No Luck)
Carrier: Coles Mobile (AU) MVNO Backend Optus Mobile Phone: ASUS Zenfone 8 Android OS: 11 Software Version: WW_220.127.116.11 Coles Mobile Support Advised below MMS Settings (Ething is good except the MMS Protocol (For Android 2.1 or higher): WAP 2.0 which I can't seem to find WPA 2.0) Name: Coles Mobile Home Page / MMSC: (Ignore the link see screenshot below as I can't post links yet) APN: MMS Primary / MMS Proxy: 18.104.22.168 Port: 8070 MCC: 505 MNC: 02 Auth Type: PAP APN type: MMS MMS Protocol (For Android 2.1 or higher): WAP 2.0
Would love an answer for this as well. Also having the same issue. No problem with Sim on previous phone (galaxy S9). ZenFone 8 has the download button for the MMS and does not let me send them either. Reset already tried.