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Wifi and Hotspot not working

Sameer12
Star I

My wifi & wifi-hotspot suddenly stopped working after an update. They won't turn on at all (the hotspot says Error when I try turning it on from this screen).... I've seen multiple posts with similar issues dating back to a  beginning of 2023. How can we fix this ? Is Asus even going to push an update to resolve this known bug. Really disgusted with the software experience.

Screenshot_20230602-100855704_101155.jpg

Screenshot_20230602-100844277_101202.jpg

Screenshot_20230602-101251962_101442.jpg

 

Devise information is attached in the screenshots 

4 REPLIES 4

Aureliannn_ASUS
Moderator
Moderator

Hi @Sameer12 ,

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

FU**CK OFF!!!

Hi @ZT-f8a9bf81 ,

We have sent you messege in PM box, could you kindly check the messege?

Thank you.

ZenBot
Community Manager
Community Manager
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