Wifi and hotspot can't turn on after A13 update And latest security update

[Hildaaa]

Hi Asus team...
I have a problem can't turn on wifi and hotspot, it doesn't work at all
It all started after I updated Android 13 and the latest security update, suddenly when I opened the WhatsApp chat application my phone died and when I turned on, wifi and the hotspot couldn't connect.

I've tried the FAQ to troubleshoot this wifi, And have also done a factory reset, But that didn't work it still won't turn on

This is very important because for me to work, and I went to the service center where I was placed, the costs Repair were very expensive, like a new phone, I bought a Zenfone 8 for long term needs, But what I got was a problem even though I had only used it for more than a year, it was very difficult to pay for repairs...

my Zenfone 8 warranty period has expired, can I get an additional warranty?

I attached the screenshot, thank you.

[th_besch]

Yeah, it was just a shot in the dark. Sorry it did not help. I was just wondering why ssid was set to 'hide', since I did not remember doing that on purpose by myself. 

[Aureliannn_ASUS]

Hi @Hildaaa 

We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.

Thank you!

[satrya]

same here, wifi won't connect for my Zenfone 8 after A13

[Aureliannn_ASUS]

Hi @satrya 

We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.

Thank you.

[specynik]

the same for me too, after updating to android 13 wifi and also hotspot no longer work.
I find it really outrageous that Asus does nothing about these very serious problems! I wanted to evaluate the purchase of a zenfone 9 but with this type of assistance I certainly won't.
I think asus must come out with an update for zenfone 8 urgently!!