ASUS loads the mbn settings , which we need to receive from Telenor.
There is no such thing as "we just do it".
We can use a default set of mbn and IMS settings for Telenor - but the chance of issues is very high.
As such operators and device manufacturers generally cowork together to ensure stability - we've done it with Telia, Tele2, Ice, Hi3G and coming up Elisa.
Telenor would not be different. Telenor's customer service agent may not have all the background information.
That being said, we are actively working towards this goal with them - the timeline however is very unsure.
joerundYes, learned today that Asus does not have an agreement with Telenor to activate/enable VoLTE. Telenor is willing but waiting for Asus to take first step (to Tango).
I have also been in contact with Telenor on this issue, and they make it clear that ASUS is not interested in communicating this. To be honest, the telenor representative I was in touch with made it fairly clear that ASUS is not really interested in communicating and coordinating together with Telenor to deliver this service. Lesson is clearly: Want services that should be implementing in any phone in 2021, purchase a brand that can deliver on its product and is interested in giving a good user experience.
Live and learn. Buy a phone from an established company in the cellphone industry.