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Still waiting for Android 12 OTA update for A11 with .82 firmware users

Mekanin
Star III
Dear Asus Support,
I've been reaching you guys from social media, sending the email, etc regarding with the topics, but no response. FYI I just bought ZF8 because it said, this phone will have an A12 update. But for me a .82 firmware users, still don't get the OTA update.
I didn't want to manually update from support site, it just because you guys write the special notice that said :
"*Special notice: This upgrade patch only allows to upgrade from WW-30.12.112.72, WW-30.12.112.76, WW-31.1004.0404.73, WW-31.1004.0404.81 & WW-31.1004.0404.92 versions to Android 12. The other firmware version can't use this patch file to upgrade."
So, since my firmware isn't listed at the special notice above, I just wait for the OTA version.
This ZF8 just replace my old Xiaomi mi 8 that serve me more than 3 years. More than 3 years, Mi 8 still got an excellent battery live even tho it only has 3400 Mah, but sadly Mi 8 only reach maximum update to Android 10 officialy, that's why I bought ZF8 to replace it.
I thought with my daily users (not gamers), and ZF8 battery capacity 4000mah, it will be more than an upgrade beside it will give me an A12 update.
Sadly, for more than a week using it, I was wrong, ZF8 is a great phone for it's compact size, but please your battery consumption even when it's idle (screen off), it still power hungry, even tho I set my battery setting to durable.
Please learn from xiaomi developers how they can make their battery low consumption with their MIUI os, please make ZenUI like MIUI that can make more than 4 hours SOT, with only 3400mah. (Mi 8).

Regard, Mekanin
First timer using Zenfone franchise
6 REPLIES 6

miryugaming
Rising Star I
no fota update??

Mekanin
Star III
miryugaming

no fota update??


View post
No firmware OTA update till now

micheledga
Star III
After thousands of complaints they just edit the post and put yesterday also .82
But why i must do manually? Mystery
Guys all with .82 has a failure on camera, that's why. They don't want to refund us.

landsome
Rising Star II
micheledga

After thousands of complaints they just edit the post and put yesterday also .82

But why i must do manually? Mystery

Guys all with .82 has a failure on camera, that's why. They don't want to refund us.


View post
I did not have a failure on camera on .82.