Speakerphone mode broken in conventional calls

[Fonseca]

In conventional phone calls, the 'speaker mode' doesn't work. When pressing the button for speaker mode, nothing happens. However, the 'mute' mode button works normally. On the other hand, on WhatsApp, the 'speaker mode' works fine. Has anyone else experienced the same problem or knows the solution?

 Android versoin: Android 13 - 33.0210.0210.296

App"Telephone" version: 3.5.1.19_230509

Thanks in advance.

[keren_ASUS]

Hi @Fonseca 

We're so sorry to hear about this. Can you help us out with generating a log, so I can share with our team.

1. Open “Calculator APP”

2. Enter “.19595+=”

3. Select the Log type Sound, Call, Audio, and Recording

4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen-record your issue, so we know where to look in the log.

5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".

Thank you!