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Power button issue

MrAvenger
Rising Star II
Anyone else have a issue either the power button not turning the screen on?
Alot of the time when I press the blue button the screen doesnt turn on.. I have to press it twice or three times.
It only seems to be a screen wake up issue as the screen always turns off when I press the button.
Anyone experiencing the same issue?
5 REPLIES 5

dron39
Rising Star II
I have issue that sometimes power button seems to be pushed twice or even thrice when I push it only once or even holding.
But issue of my phone seems to be different than your.

Irene2_ASUS
Zen Master I
Hi @redavenger99
Please confirm that you are on the latest firmware 30.12.112.62
You could try to back up your phone and perform a Factory Reset.
If after all above you are still facing this issue you should reach out your nearest ASUS Service Center to get your device check.

MrAvenger
Rising Star II
so Ive updated it to the latest version .65 and performed a full reset but the issue is still there.

Can you tell me where the asus repair centre is in Sydney Australia for mobile phones.

MrAvenger
Rising Star II
Also I can sort of replicate the issue by for example moving the phone backwards and forwards and at the same Time pressing the power button