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Order Cancellation

mtsp35
Star I
I have attempted ordering the ASUS Zenfone 8 from the online asus store three times between yesterday and today. But each time, I receive the order confirmation email, then about ten minutes later I receive an email stating that my order has been cancelled. I have no idea why. The amount charged to my card does keep getting refunded, so there's that at least, but I'd like to actually buy the phone.
-my bad, this should go in phone community

2 REPLIES 2

keren_ASUS
Moderator
Moderator
Hi @mtsp35
We apologize for the inconvenience. For topics regarding payment, we recommend you reach out to the ASUS online Store support by chat or phone. Here's the contact info:

Contact and Support Options | Official Support | ASUS USA

ASUS_Bot
Rising Star I
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