Zenfone is a week old - no issues when calls are on bluetooth or through ear piece, but headphones connected through the 3.5mm has failed 3 of 3 today. First time I've tried it. I get a few sentences in and then phone turns itself off and restarts - strange.
Any thoughts? Running Androd 12 - 31.1010.0410.61
Reading this forum, seems like this was an issue back in July / Aug 2021 too
Hello @hclauccu and @Paolopes I apologize for the late response and for the issues this might have caused, we would need some more information in the form of a log, which can be created by following these instructions. Open calculator Input ".19595+=" to enable logtool Tap "Generate" of “Phone, mobile, networks, and signal” issue type Try to reproduce the issue After you encounter the issue, repeat steps 1&2 Tap "Finish and Share" Wait for a couple of minutes, the system will notify you once the log is complete. Share the log to Google Drive and provide the URL to us. For privacy reasons I would much appreciate if you could send me a PM instead of sending it here. Thank you so much!
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.