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Asus ZenFone 8 shut down during calls when using wired headset

skiraus
Star I
Hi,
A long known problem in this forum. My phone is affected
Version 31.1010.0410.72
Any suggestion on how to fix?




3 REPLIES 3

Mattias_ASUS
Moderator
Moderator
Hello!
This is an issue we are aware of and our team is working on a fix, please make sure to keep your phone updated.

eunice422
Star I
Mattias_ASUS

Hello!

This is an issue we are aware of and our team is working on a fix, please make sure to keep your phone updated.


View post
I've had a Zenfone 8 since January this year and didn't have this issue until the most recent system update in late June. Can you please advise why this issue has suddenly started affecting my phone and when there will be a fix? This is extremely inconvenient as I have had a bunch of urgent work calls cut out since the update.
I was going to do a factory reset of my phone in an attempt to fix this issue but having read the forums, it seems like this might be a wasted effort.
Version 31.1010.0411.89

ASUS_Bot
Rising Star I
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.