Asus Zenfone 8 always occur Echoing sound while having phone calls in speaker mode
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04-10-2022 01:03 AM
Model Name: Zenfone 8
Firmware Version: 31.1010.0410.43 (just upgrade to android 12)
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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When I am having a call with anyone (even using internet call or normal cellular call). and I turn on my speaker mode, my Zenfone 8 will have very loud echo sound until it is very hard to bare.
I have test voice recorder and speaker, all was ok and even tested at in calculator apps with .12345+=. everything was fine.
I have just bought this phone and barely even use for few week and started using it and this occur 😥.
right now I am still finding ways to rollback to android 11 and hoping that is it software problem.
thank you.
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06-27-2022 04:48 AM
Test how it works on your side.
thx.
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07-10-2022 12:06 PM
dron39Just friday I got my zenfone8 from warranty, they changed subboard, but problem is not fixed. I was without my phone for a month and the problem is not fixed. What I should do next? I like this phone, but with this echoing is useless, because all my calls is on loudspeaker and nobody can talk with mehttps://zentalk.asus.com/en/discussion/comment/212157#Comment_212157
Of course. I wrote above that it has been fixed by authorized service center (by warranty).
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07-11-2022 03:33 AM
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07-12-2022 01:50 AM
agavenas9First time I received phone from service - it was the same. THen I complained to asus customer service and they asked me to send phone to service again with control from their side. Second time I received phone from service - everything was good with MIC. 🙂https://zentalk.asus.com/en/discussion/comment/212160#Comment_212160
Just friday I got my zenfone8 from warranty, they changed subboard, but problem is not fixed. I was without my phone for a month and the problem is not fixed. What I should do next? I like this phone, but with this echoing is useless, because all my calls is on loudspeaker and nobody can talk with me
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07-12-2022 10:39 AM
dron39https://zentalk.asus.com/en/discussion/comment/215852#Comment_215852
Well, I also had my problem not fixed after first repair (even that they changed motherboard). But after that I contacted with ASUS (wrote them a complaint) and send phone for repair second time. And it was fixed.
I recommend you to contact with ASUS support and ask them to control your (next) repair. At least it helped me with my repair here (RU).
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agavenas9What exately was the issue? What component needs to be replaced?https://zentalk.asus.com/en/discussion/comment/212160#Comment_212160
Just friday I got my zenfone8 from warranty, they changed subboard, but problem is not fixed. I was without my phone for a month and the problem is not fixed. What I should do next? I like this phone, but with this echoing is useless, because all my calls is on loudspeaker and nobody can talk with me
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