Asus Zenfone 8 Pro

[mat72x]

Hi,

my Zenfone stop working today after some year of using. I got a black screen and could only see Shutdown/reset, when hold power button for a while.

I made the reset and now my phone stuck with "Zenfone" showing on the screen.

Is there anything that I can do to recover?

I hold the Vol Down and pushed Off, but nothing happen.

Also holding the off for 10s /15s does not made any change.

Thanks for your help.

[Jiaszzz_ASUS]

Hello, @mat72x .

We apologize for any inconvenience this may cause.
Please check the top right corner of the screen and kindly share the details requested in the PM inbox.

Thank you.

[ZenBot]

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